For most people, doing stuff on computers is a matter of brute forcing it until kinda does what it's supposed to. Software is made by people who have an intricate understanding of how the underlying system works, but it's made for people who don't. When users get to a pattern that works, they stick with it. It's becoming even more common now that many schools are using tablets for education - they don't get a good feel for how a computer works. Most people don't think about it. It's just there, and they're used to things being broken, so what's a few extra clicks?
> Software is made by people who have an intricate understanding of how the underlying system works
Maybe 10% of software developers actually have an intricate understanding of what they do, in fact it is because developers don’t really understand what they are doing is why regular people brute force horrible software.
