This was the company that made all sorts of noise about how they couldn't release GPT-2 to the public because it was too dangerous[1]. While there are many very useful applications being developed, OpenAI's main deliverable appears to be hype that I suspect when it's all said and done they will fail to deliver on. I think the main thing they are doing quite successfully is cashing in on the hype before people figure it out.
[1] https://slate.com/technology/2019/02/openai-gpt2-text-genera...