Consumers like knowing the price for a trip before taking it so they can decide if it's worth it or not.
I have no problem with variable pricing, provided it's stated before I agree to pay, not after. It can't be a scam if customers have full information before they agree.
> It can't be a scam if customers have full information before they agree
It absolutely can be, if customers don't know how that price is generated, which you don't. You agree but you don't have the full facts. Your friend could be paying half and you're getting ripped off.
And, to be clear, many taxis before Uber did actually advertise their rates. This is the same situation then, but even better, because you know your rate isn't for you, it's for everyone.
I have no problem with variable pricing, provided it's stated before I agree to pay, not after. It can't be a scam if customers have full information before they agree.