I rented a model 3 from hertz a while back. First time in a model 3, and I couldn't figure out how to lock the car. I finally figured out how to lock it on the touchscreen, but then I would open the door and get out and it would unlock again.
I finally figured out two ways to lock the car, but it took a bunch of web searches to get it.
On one hand I've always been irritated by car reviewers complaining that a car has 'weird' controls, failing to take into account that most of us aren't driving a new car every week and will just adjust to what we use.
On the other hand, some cars are destined for fleets, and all may need to be operated by a stranger in an emergency. There should be a common configuration for features related to safety and velocity.
I finally figured out two ways to lock the car, but it took a bunch of web searches to get it.