I think the harm to millions of consumers is not from higher fares or fewer seats, it's from airlines treating us like we are cattle. Spirit is uncomfortable to the point of unsafe, and their entire perception of their customers is shameful.
Good customer service counts for a lot, it's not just ticket prices, otherwise Spirit would not be having these financial issues.
Agreed have flown Spirit close to two dozen times and all those flights were smooth and inexpensive. Made me think why would I ever fly the pricier airlines when Spirit offers service to where Im going.
> it's from airlines treating us like we are cattle
And even with that, they're losing money and going bankrupt. The big 3 carriers in the US are propped up by their loyalty programmes which are surprisingly profitable; Alaska is the only other carrier doing good and expanding. Everyone else is struggling in some form.
Good customer service counts for a lot, it's not just ticket prices, otherwise Spirit would not be having these financial issues.