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>>When your business is cost control on human life, it's not surprising that decency goes out the door.

Bingo!

Not sure why many people are missing this point. Beneath all this. The healthcare industry, doctors, pharma companies and all connected infrastructure has a simple equation. Their profits co-relate directly with human suffering. That is, the more you suffer, the more they get rich. And for some people in the chain, their very survival, like making a living depends on this.

You can't have a decent, even bearable conversation when somebody begins an argument on this premise. Notice how you refusing to suffer might appear indecent to them. I have known some doctors get angry on patients here in India for asking questions on alternate lines of treatments. Sometimes they have commissions from insurance, diagnostics and even suppliers, and they find it unfair that the patients think about their own good and not about the doctors. So you mean to say you are not willing to suffer to help me make money? So cruel of you!

There are lots of industries like these. Weapons manufacturing and Armed forces is another one. Im sure the thought of absence of wars, and some long term peace would be deeply disturbing to people in that ecosystem.

Notice how this is different compared to something like hospitality business, where profits co-relate directly with customer joy and inversely with customer dissatisfaction.

The real issue with the health care industry is their profits lie in hurting people, not helping them.



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