I had mostly forgotten Chime exists, and I'm guessing most of Amazon's customers had too. The only time I've ever used it was to talk to people working at AWS.

Yeah the only time I ever heard of us was when AWS support offered to connect on Chime. I opted for Teams as I didn't want to have to install yet another tool.

Anybody else see this coming a mile off? This had all the hallmarks of a large corporate trying to enter a random market just for the sake of it.

When I first encountered Chime, my first thought was "Why?". There was no differetiating factor, they had the same features as everybody else, so there was no justification for the product existing. It was just Amazon's lame implementation of the same tool you already use.

Many AWS customers are large, lazy enterprises with inertia and many competing interests/silos internally. AWS gets their hooks in (ReInvent marketing, "innovation" buy in, etc), and well, you spend where it is easy to spend: AWS, as they're already onboarded as a vendor. The product doesn't have to be better, the spend just has to show up at the same accounts payable department.

Looks like @surge called it back in 2021: https://news.ycombinator.com/item?id=27631748

I have to imagine AWS reps have been pushing Chime customers to Wickr over the past 3.5 years, and now they're down to their holdouts. Otherwise I'm surprised they wouldn't have just "upgraded" all the Chime customers to Wickr.

Interesting that the SDK is not affected; my understanding is Slack uses it, which is probably enough to cause its continued existence

Anyone know if they’re stopping internal use?

There wasn’t much love for chime while I was there, but I have no idea what a replacement looks like

They’re moving to teams and zoom and slack calls. In classic Amazon fashion I’m sure it’ll take a minute

Hilarious, I’m sure the move to teams will do further wonders for morale.

Come in 5 days a week to be sat in teams calls all day.

To my ex-colleagues, the grass really is greener elsewhere