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I think a major part of the problem is Apple's attitude towards bug reports: they basically DO NOT WANT TO HEAR FROM YOU. Which means that rare bugs go unnoticed and get swept under the rug.

I know that it's difficult to triage and process bug reports at scale, but I guess that's where some of those hundreds of billions of dollars could be put to good use.




This rings so completely true to me. Every time I notice a reproducible bug and try to report it to Apple I'm stunned by how difficult they make the process. Even reporting something as basic as incorrectly transcribed podcasts is an awful experience.

Triaging and categorising bug reports at scale really feels like something LLMs should be able to assist with significantly.




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