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CC companies have little choice. Laws in EU give right/priority to the customer, and the burden of proof to the company. Now, imagine pissing 1 million Europeans, and them all going to their banks and file a complaint. And Uber (or any other vendor) be hit by 1 million claims that they have to fight for one-at-a-time.



Uber's been bitten by that sort of thing before, though last time [0] it was even more obviously their own fault.

[0] https://www.reuters.com/legal/litigation/uber-loses-appeal-b...




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