I've witnessed a lady falling down the stairs banging her head hard, blood everywhere. Called 112 in my country, a guy answered, and I calmly explained what happened, and I wanted someone coming there stat. "Nah" he says, he needs to ask me some questions first. One of the questions was: "is it serious?". This is no joke, I said "yeah, its fucking serious". "Okay" he says, "You should have called emergency services directly, but he'll do me one and connect me anyways(!)".
Then I had to repeat everything again and they've then reluctantly sent a team which by the way arrived in double the time it would take me to get there from their place.
Reminds me of those endless accountability sinks. Nobody gives a shit about anything as there is no accountability.
Sad to hear. Recently called 112 in Germany (small town) and <5 minutes later an ambulance arrived. It wasn't an emergency in the end, but they were happy and friendly and got back to their station.
I've witnessed a lady falling down the stairs banging her head hard, blood everywhere. Called 112 in my country, a guy answered, and I calmly explained what happened, and I wanted someone coming there stat. "Nah" he says, he needs to ask me some questions first. One of the questions was: "is it serious?". This is no joke, I said "yeah, its fucking serious". "Okay" he says, "You should have called emergency services directly, but he'll do me one and connect me anyways(!)".
Then I had to repeat everything again and they've then reluctantly sent a team which by the way arrived in double the time it would take me to get there from their place.
Reminds me of those endless accountability sinks. Nobody gives a shit about anything as there is no accountability.