Well their press releases indicate long term support and then they cancel the projects. This _has_ to have more serious consequences (on businesses mostly, but consumers too) than you are implying. This sort of thing naturally effects consumer/brand loyalty. With such a clear lack of focus on any one solution, why would anyone trust Google going forward with their new products/services?

This is the end result of trying to run your massive corporation like some kind of start-up incubator. No wisdom or strategy, just throw shit at the wall and see what sticks.