I am an engineer at an AEC firm you would probably recognize. I think there are a few competing products in this space. Owners don’t care how you do CEI or have their own absurd rituals pioneered in the 60s or 80s. DOTs are the worst offenders and their project delivery practices are largely 80+ years old.
My unsolicited advice is I would expect Owner-side administrators (IT people) to direct sales decisions, and they don’t care about users or working products. I have only ever met one CTO in the AEC space who even considered end user benefit. Unfortunately, this means your product quality and utility is not actually important as evidenced by the whole Bentley product line, but integration with existing products is. Nobody seems to make big money in tech for white-collar AEC unless Bentley or Autodesk buy your IP. Then they will crudely bolt it onto their garbage software and their missionaries embedded in large companies disguised as technologists and CAD managers will sell it.
My opinion is con-tech is totally broken for very complicated reasons with the private market (commercial architecture) being the only small voice of sanity since they compete on price sometimes.
I appreciate your perspective, and while I agree that owners often drive sales decisions, I have to disagree on the idea that they don't care how inspections are performed.
In our experience, owners do care because inspection practices directly affect the quality, consistency, and timeliness of the final reports delivered to their clients. These reports significantly influence client satisfaction and future business decisions.
We’ve spoken with end clients who receive these inspection reports, and they consistently tell us that the quality of the documentation plays a major role in their choice of consulting partner. So while integration with existing systems is critical, we also believe strongly that the usability and quality of the product matter, because they shape the company’s external image.
My unsolicited advice is I would expect Owner-side administrators (IT people) to direct sales decisions, and they don’t care about users or working products. I have only ever met one CTO in the AEC space who even considered end user benefit. Unfortunately, this means your product quality and utility is not actually important as evidenced by the whole Bentley product line, but integration with existing products is. Nobody seems to make big money in tech for white-collar AEC unless Bentley or Autodesk buy your IP. Then they will crudely bolt it onto their garbage software and their missionaries embedded in large companies disguised as technologists and CAD managers will sell it.
My opinion is con-tech is totally broken for very complicated reasons with the private market (commercial architecture) being the only small voice of sanity since they compete on price sometimes.