There are also ambiguous edge cases that can't be answered until someone is audited and the IRS and the Tax attorney hash it out in court.
For example I installed Solar panels many years ago and read the exact wording on the Solar Tax Credit to try to figure out if you could include roof repairs under the panels in the credit. The wording was something like "all costs associated with a solar install". Every installer I talked to said yes, but it seemed dubious so I tried calling the IRS help line to get the answer and the help line was no help at all. A few years later and some court battles lost and that answer is now firmly a "no", making me glad I ignored the installer's advice.
How is tax prep software supposed to handle a situation like that? Some of the for pay options include "audit protection", but I don't know how far that goes. I guess you can attempt to pass all liability on to the customer, but even that seems a bit risky.
And definitely the IRS has its own jargon that doesn't always make sense to the layperson. Why, for example, is a form that you fill out once per tax year called a "schedule"? It doesn't organize anything by date or time!
For example I installed Solar panels many years ago and read the exact wording on the Solar Tax Credit to try to figure out if you could include roof repairs under the panels in the credit. The wording was something like "all costs associated with a solar install". Every installer I talked to said yes, but it seemed dubious so I tried calling the IRS help line to get the answer and the help line was no help at all. A few years later and some court battles lost and that answer is now firmly a "no", making me glad I ignored the installer's advice.
How is tax prep software supposed to handle a situation like that? Some of the for pay options include "audit protection", but I don't know how far that goes. I guess you can attempt to pass all liability on to the customer, but even that seems a bit risky.
And definitely the IRS has its own jargon that doesn't always make sense to the layperson. Why, for example, is a form that you fill out once per tax year called a "schedule"? It doesn't organize anything by date or time!