Sure you can guess at a person's intentions or reasoning, but my experience here is that there weren't many complaints in the first term for whatever reason and now there are.

I couldn't get inside their head to say why. My read on them is largely that the complaints are legitimate frustrations though. This isn't exactly a part of the country where voters are somewhat evenly split and Trump supports would need to save face or smooth over interpersonal friction by giving a nod to the idea that he may not deliver.