Same here. To alter-quote The Simpsons, "My eyes! The classes do nothing!"
Shortly after pandemic, I noticed "corridor fees" on vastly different routes which, mysteriously, bumped-up the price by the same percentage across each route--but only after the ride had completed. The price I was quoted was not remotely close to the price I was charged.
I did the customer service messaging thing. The first time, they removed it. The second and third time, they declined to remove it.
I now "decline" riding Uber unless there's no other option.
As much as I love to hate on Uber and Lyft, tacked on fees like this are often due to state / federal government, and the rideshare service hands are tied. Uber tags on a very long list of random fees when I Uber out of SFO, but when I investigated them, they were all random taxes from the city / state.
If they want to jack up the prices they can just increase them - they don't need to add random fees.
My core concern was the amount charged differed greatly than the amount quoted by not by any intra-route traffic or temporary circumstance, and it was the same percentage across all three rides. This also occurred in 3 different parts of the U.S. during the same few months.
Additionally, these municipal fees are fixed so if that were the case, Uber would know about them in advance, be label them as such, and/or fold them into the quoted price.
Shortly after pandemic, I noticed "corridor fees" on vastly different routes which, mysteriously, bumped-up the price by the same percentage across each route--but only after the ride had completed. The price I was quoted was not remotely close to the price I was charged.
I did the customer service messaging thing. The first time, they removed it. The second and third time, they declined to remove it.
I now "decline" riding Uber unless there's no other option.