This is almost as bad as all of the AI powered resume skimming tools / applicant submission tools. It just makes it impossible for anyone to apply for a job.
AI is for people and it's only being used to kick people onto the street and profit.
I want this. I don't like making phone calls. I especially don't like calling multiple businesses to check prices or availability, or navigating a phone tree, or waiting on hold.
Ideally, businesses would let me do what needs doing via their website or over email. I remember thinking the same thing when Google demoed a similar concept years ago.
What were you gonna accomplish by calling them using AI? Probably find the same thing right? They would say there’s no availability. Except it’s a person (or even AI) and your AI talking it out.
Hopefully you mention in your prompt your backup times or whatever.
And now, because it costs you absolutely nothing, why not just have the bots waste hours of other peoples' time calling every possible place to get the best possible result for you?
At least when you had to make the calls yourself, there was a limit to how many minutes of other people's time you could waste.
It's not my fault the business chooses to make reservations with phone only. If they want more efficiency they can do online bookings - my agent will have an easier time too.
This is almost as bad as all of the AI powered resume skimming tools / applicant submission tools. It just makes it impossible for anyone to apply for a job.
AI is for people and it's only being used to kick people onto the street and profit.