Apple also had issues like these. For example this one where it also first denied the issue: https://9to5mac.com/2019/10/24/efi-firmware/

To be fair they are talking about a small number of machines...that are also already 5 years old...

The ASUS machine would be in the trash long before this Apple laptop.

They have their own issues as well, for those of us outside the distortion field.

The big difference is Apple can't hold other companies accountable since they delivered the software, the hardware and the integration and they have an incentive to fix their stuff. The few issues I've had with Macs the last decade did get fixed within a reasonable amount of time. Lots of PC hardware bugs simply don't get fixed at all since there is no party that really cares about them. The author of the linked write-up should have been an Asus employee instead of a disgruntled user...

How many years did it took to replace the keyboards, or the famous antenna issue?

And let's not even start digging on Apple Radar's backlog, which always makes for some entertaiment on Apple related podcasts.

Hardware issues are tough to fix, but they did iterate on the butterfly keyboard and eventually gave up and switched to a different design. My experience with smaller software and compatibility issues is they get fixed eventually if enough people notice and report them.

It took big pressure for them to acknowledge their new keyboars design is bad and replace it. They were not willing to do it.

And if you ask Louis Rossmann, who used to fix macs for a living, this is not an isolated incident.

To fix something, first one needs to acknowledge it, and that took several years.

Have you missed the OS X releases that were all about bug fixing, and still there are plenty of left overs?

Lets see how many Tahoe is bringing.

I had a mac at work for 8 years. Overall things mostly worked ok, but I had two big issues.

a) one time charging stopped working... thankfully I had a pretty full charge when I noticed and was able to migrate my data to a spare machine and not have to deal with it... removable storage would have been super handy.

b) for a whole year, there was about a 25% chance of loud static instead of music when I started playing a stream in iTunes; pause and play again would fix it most of the time. It started when I installed a named OS revision, and it stopped when I installed the next version. Did not have issues with sounds from other apps. Of course, there was no information to be found anywhere about this, because 'macs just work'

Less big, but if Outlook was running when I put the laptop to sleep, there was a good chance it would continue to eat battery and generate heat in my bag. Outlook is a travesty, but when the corp runs Exchange, Outlook is less effort to make work compared to fighting to make auth work with anything else and then still having to use Outlook from time to time.

Reminds me of when MSI laptops were getting properly bricked after users ran `rm -rf /` because of a UEFI bug where the board could not boot after some variables got deleted https://github.com/systemd/systemd/issues/2402

> pushing macs

Would you push gamers/VR people to macs ??