Generally a fan of Prime. I’ll admit the shipping is pretty addictive. The rest of Prime is pretty meh. It’s a good deal on shipping and then a bunch of second-rate other stuff tacked on.
On both .com and AWS, Amazon is reaching a stage of maturity where they’re running out of new customers. While still a fan of both, they’re both getting annoying as innovation slows and they get more annoying with a focus on doing things to make your use “sticky” vs making you trip over yourself to buy something because it’s great.
Amazon is full of counterfeit or low quality junk that one needs to navigate. AWS is muddling things with far too many random services thrown at the wall vs just being really good at a few core things. In today competitive environment account teams can’t really explain why we should use AWS apart from “we’re AWS” which is again an answer from a company aging into more stagnating maturity.
The fine, while more than a rounding error, is still small. However it will hopefully help cut down on some of Amazon’s more annoying behaviors.
> It’s a good deal on shipping and then a bunch of second-rate other stuff tacked on.
It is and it isn't. The cost of shipping is built into the price of most of the items. You get a good deal if you buy things where pricing is more or less fixed, or if you buy things one at a time, but if you purchase several items at the same time, you can often save money if you purchase from a vendor that has better unit prices and charges shipping, or offers free shipping with a minimum order.
I see this all the time with my hobby purchases. Amazon has everything (mostly), but it's more cost efficient to put together orders of multiple parts at other vendors. Sometimes just one part at another vendor works too, if it fits in an flat envelope and they charge appropriately for envelope shipping.
It’s exceedingly rare for a vendor to be cheaper on shipping (and in total) than Amazon is for me. Especially if you consider shipping speed and return hassle/expense.
Really depends on what you buy, but about half the time I buy from a vendor direct I end up regretting it if I’m in a hurry or not 100% certain of the product before ordering.
Buying a 6-pack of pinballs. Amazon is $17, shipping included with prime [1], Marco is $10 + $13 shipping [2]. Amazon wins, but if you also need some 555 bulbs, Amazon is $5 for ten [3], and Marco is $2.25, shipping stays at $13.
One pack of pinballs and one pack of bulbs is $22 or $25.25, but one pack of pinballs and three packs of bulbs is $32 at amazon vs $30 at Marco.
Time to arrive varies, but Amazon is quoting me a week for the pinballs at the moment, and Marco got me my last order in a week. Also, I have no doubts about Marco's supply chain.
I see similar things when ordering parts for my midlife crisis car. There's a couple things where it is better to get parts on Amazon, but most things it makes more sense to go to a niche specific site or a car parts vendor.
I kept Prime when they rolled the video streaming service into it. I had already been toying with the idea of canceling to break the addictive habit of using their fast shipping. Now that they've gone ads inserted into nearly everything including "included with prime" content, I'm just over it. Laziness and knowing my annual renewal is months away still keep me from experiencing the cancel hell that is in my future
It's really not a cancel hell like say Comcraps or a gym membership. It's several pages of trickily-worded and misleadingly-styled buttons meant to make you mess up and not click the ones you need to click. From a real computer (ie no "mobile" myopia) you'll be done with it in under 5 minutes. I think you could even do it right now and still keep your benefits until your actual expiration, but I'm not exactly sure as I only ever do 1 month free trials or $2 "1 week" trials if I need something quick in the middle of a project.
(This is not to say that they totally don't deserve fines for violating users' trust with user-adversarial design in the first place, just to point out that these dark patterns are mostly mitigable annoyances that they make up for on volume)
> I’ll admit the shipping is pretty addictive. The rest of Prime is pretty meh. It’s a good deal on shipping
It's not a good deal on shipping because shipping can be had for free without Prime for $25 or $35 orders. It's a paid course where they train you to be an impulse buy addict.
On both .com and AWS, Amazon is reaching a stage of maturity where they’re running out of new customers. While still a fan of both, they’re both getting annoying as innovation slows and they get more annoying with a focus on doing things to make your use “sticky” vs making you trip over yourself to buy something because it’s great.
Amazon is full of counterfeit or low quality junk that one needs to navigate. AWS is muddling things with far too many random services thrown at the wall vs just being really good at a few core things. In today competitive environment account teams can’t really explain why we should use AWS apart from “we’re AWS” which is again an answer from a company aging into more stagnating maturity.
The fine, while more than a rounding error, is still small. However it will hopefully help cut down on some of Amazon’s more annoying behaviors.