I rented a Jeep Wagoneer recently and found it to have such comically glitchy electronics that this comes as no surprise. The second day we had it, the liftgate stopped latching entirely, it beeped and popped some error messages on the dashboard and simply wouldn't latch shut at all, no matter what we did. Searching the internet produced lots of people with the same problem, reporting that it required a software update to fix. There was no manual override to the electronic latching mechanism.
Luckily we were near a location of the rental car company—rather than deep in the middle of nowhere where we were headed—and exchanged it for another of the same model, which was all they had available. The next 1000-something miles we drove were filled with endless weird glitches:
- When a passenger plugged in their Steam Deck in the back, the entire infotainment system cut out and went black, including the instrument panel, and then started glitching in and out until they unplugged it.
- When parking, the driver's seat would retract slightly to make it easier to get out, but it never moved forward again, so the seat would get further back at each stop until it was manually repositioned.
- The entire drive the system flashed an un-dismissable error about a rear seat latch, which seemed completely functional.
- The TPMS light went on and off periodically as it seemingly lost and then regained signal from one wheel or another.
- The system flashed errors related to the automated cruise control being unavailable/broken at random times.
- The electronic parking brake kept applying itself while briefly paused in parking lots.
- There was something inscrutably wrong with the climate control that we never really figured out where sometimes it'd just get hot inside the car despite no change to the AC settings.
When we got back I found tons of people online talking about similar (often worse) issues. Incredibly terrible for any new vehicle, never mind one that costs $80k.
Honestly, unsurprising. Jeep and Stellantis/Dodge in general has horrible quality control and extremely poor electrical designs. They have a huge enthusiast community that will be happily apologize away the copious amounts of flaws. Frankly, nobody should ever buy their vehicles, it's just robbing yourself.
I own a 2002 Grand Cherokee which sometimes will have a 10A+ power drain for no apparent reason. Of course it doesn’t do it when I’ve got my voltmeter on it, except once (when the 10A fuse in my Fluke blew). I resigned myself to unplugging the battery or leaving it plugged in to a high current battery charger at home, and leave it running if I drive it somewhere.
I rented a Jeep Liberty or Compass circa 2018 whose headlights were permanently in DRL mode: couldn’t turn them off or on. Fortunately I didn’t need to drive at night.
In 2017, rented a 300 with 500 miles on it; the infotainment was completely broken, which hosted the controls for the seat heaters and temperature setting. It was well below zero in Minneapolis but we had to drive around with our windows down because the fancy climate system defaulted to max heat blast + max heated seats based on ambient temperature.
Long ago I had a 1996 Neon where the wiring harness started to fail, and the speedometer would stop working. Later on the oil light would come on despite oil pressure being fine. Eventually the entire car just quit running at all at random - nothing but a dim oil light. I sold the car for scrap for $65 since I got tired of being randomly stranded.
So what I’m saying is that it sounds like Chrysler has managed to actually keep doing the same thing for 29 years: electrically unreliable vehicles.
In my personal experience with cars that had strange electrical problems, they tend to be on a bad ground somewhere in the loop. I once took a Chevy S-10 to a place my dad recommended. A guy walked out to ask what the issue was, he nodded, took a step back to look at the truck and asked the year of the truck. He then nodded and said "Yep", and then without looking reached under the dash on the driver's side and tightened a screw by hand. All electrical problems went away. He walked away after politely telling me to have a nice day. I was baffled, and he said it would cost him more in time to write the repair up than he could honestly charge me.
The point is that stable ground connections are notoriously hard on something that by design shakes, rattles, and rolls with all of the vibrating and bouncing on our "modern" streets. It's also a very easy thing to misdiagnose unless you're a mechanic that specializes in automotive electrical systems. It also takes time for new year models to display their warts enough that non-dealer mechanics gain experience repairing them.
Yes ... However. Most car manufacturers manage to deal with this without it becoming too common, with standard engineering controls ( proper fasteners, torque specifications, QC etc).
The neon issue was the engine harness fraying to the PCM and eventually burning out either that pin on the PCM or cable grounded itself.
Back in the day I was buying these, around 2005' or so, for $300-400 non stop and repairing that, the dash that cracked and misc cosmetics.
They were great cars, the R/T model in manual was fantastic in gas, reliability and safety (sadly crashed it.) but boy was 16-20yr old me happy with these neons. Can't believe they sold shy of $9,999 when new (for base of course)
Just reading your post took me back 2 decades, wow.
The dodge Neons had a an issue for over a decade where the bottom trim 4cyl engine would leak oil constantly. They often needed a top up of oil with each tank of gas.
In late 2000s, the problem was finally fixed by Dodge switching to a multi-layer steel head gasket. They had previously used a cheaper option. No more oil leaks.
Gotta love penny pinching.
Absolute dogshit cars. Mine ran better when you first started it up in the dead of winter at -10f because then the tolerances were actually good! Once it warmed back up it ran like shit again.
They handled outright abuse very well though. My sister drove it up state to deliver it to me for 400 miles with zero oil and she does not drive slow. It once threw the alternator belt while I was driving and I couldn't understand why the electrics were acting so weird, at least until I turned off the windshield wipers and headlights and CD player and things worked better. The OEM belt we bought to replace it basically did not fit and we had to move the alternator to the absolute extent of its travel to make it work. But work it did. It also never ran on more than 3 cylinders except in the freezing cold.
Probably one of the best "For your young child" cars ever produced. That was before everyone had to armor up little Timmy in a Pershing Tank though, so now we all suffer from worse roads, more expensive cars, and lack of tiny car market. It was weirdly good in the snow, which is funny because the tires were $34 at walmart, but it weighed almost nothing so it didn't need traction.
I own a Jeep Wrangler, and you're right the electronics are terrible. The rest of the vehicle is really solid though. The only problems I've had with it in three years are electronic in nature. And I've really pushed it to the limits: Colorado Passes, Utah Dessert, Montana backroads. I drove it to the Arctic Ocean and back on the Dempster.
Still there is no excuse for how terrible the electronics are in Jeep / Dodge (I'm assuming all Chrysler) vehicles. And it's been that way for decades.
I owned a Jeep 4XE, and I was glad the day we sold it, and I'm doubly glad today. The electronics and software were crap, and the powertrain was simply insufficient. At one point, they issued a notice that amounted to 'it might catch on fire, keep it away from your house.'
Yeah, I have family members with 2 JKs and a JL, unfortunately all plagued with issues, almost entirely related to the electronics. A Jeep Wrangler is a vehicle that sounds great on paper, but actually owning one is an exercise in frustration unless you just enjoy fucking with wiring harnesses. I am sure many others will come out of the woodwork to say that Jeeps are great, unfortunately they are not.
It’s too bad because the wagoneer is the best designed car in the segment, inside and out for the most part.
I have a somewhat bad back and want something that I can occasionally work from, so a big space, comfy middle seats, a wide center console. Car makers for some reason refuse to make essentially a Tahoe but shorter wheelbase / 2 row which would be ideal. Instead you have to go with the full size to get full-width.
But out of those, only American brands seem to understand the utility of blocky interiors. Armada and all the Japanese and Korean large SUVs always use swooping rounded edges which really reduce utility.
But the American brands are all less reliable and struggle with consistent quality.
> - When parking, the driver's seat would retract slightly to make it easier to get out, but it never moved forward again, so the seat would get further back at each stop until it was manually repositioned.
This is AWESOME.
October is SPOOKY month for Stellantis software, apparently.
Overall it sounds like changes were applied, internally, and not reverted - as if they changed something in the Transaction handling for multi-step car systems updates.
You mention something about it continuously getting hotter ..
> it'd just get hot inside the car despite no change to the AC settings
I felt a little bad but laughed out loud reading some of the other stories of peoples' problems with the Wagoneer—one person reported that the first night they brought it home brand new from the dealer, one of the headlights wouldn't turn off no matter what they did and just stayed on the whole night shining against the house. Spooky!
My friends and I rented a Wagoneer and found that the electronic feature to flip the rear seats down worked while there were people in those seats, while the vehicle was in motion!
So of course every hour when the boys weren't paying attention POP the driver would unlatch their seats and headrests lmao
Horrible safety guardrails but a good time was had by all.
Luckily we were near a location of the rental car company—rather than deep in the middle of nowhere where we were headed—and exchanged it for another of the same model, which was all they had available. The next 1000-something miles we drove were filled with endless weird glitches:
- When a passenger plugged in their Steam Deck in the back, the entire infotainment system cut out and went black, including the instrument panel, and then started glitching in and out until they unplugged it.
- When parking, the driver's seat would retract slightly to make it easier to get out, but it never moved forward again, so the seat would get further back at each stop until it was manually repositioned.
- The entire drive the system flashed an un-dismissable error about a rear seat latch, which seemed completely functional.
- The TPMS light went on and off periodically as it seemingly lost and then regained signal from one wheel or another.
- The system flashed errors related to the automated cruise control being unavailable/broken at random times.
- The electronic parking brake kept applying itself while briefly paused in parking lots.
- There was something inscrutably wrong with the climate control that we never really figured out where sometimes it'd just get hot inside the car despite no change to the AC settings.
When we got back I found tons of people online talking about similar (often worse) issues. Incredibly terrible for any new vehicle, never mind one that costs $80k.