So as some of my own feelings/thoughts on this: I've also sat on the "receiving side" of a "free forever" campaign now 2 times in my career. The first time driven by the CEO and the second time driven by the marketing team (and supported by the CEO). In both cases, I knew the truth (sitting on the product management side) that there was no sustainable way to have a "free forever" campaign: that there was finite end in both cases on the 2-5 year horizon before we needed to change plans. I advocated against adding the "forever" verbiage knowing this. The first time, I didn't push strongly: it was my mistake.
The second time, I pushed strongly and made sure the entire executive team knew that we would be misleading our users. I pointed to the horizon and talked about the problems with "forever" language. I had to push very strongly back on the marketing team to change verbiage and then they silently made updates anyway to add "forever" verbiage. They were eventually fired for this.
But what I find concerning here isn't that the "free" tier went away (it almost always must) but that there's denial and push-back in this set of threads about the verbiage. You made a mistake. Own it and apologize for the verbiage you put out there. Don't deny that it was ever there or argue over pedantic details about where/how that verbiage was placed.
as much as I question why someone would trust a free "forever" offer, I have a lot more questions about a company that is denying what's in the public record.
To be fair the CEO is quite comfortable using the word 'forever'. It was used as the title of the announcement to withdraw the Hobby tier and also specifically used to justify it:
Wow. The guy is a jerk and a liar. The board at PlanetScale needs to get this guy off the internet. He's too much of an asshole to be seen in public.
I have no real horse in this race. I know how to manage my own databases, but I do have people asking me about PlanetScale and asking me to use it for certain projects, and I will absolutely never do so now.
This is the bloody pricing page. If I as the CEO of a SaaS startup don't even know what our pricing page says I should step down. That's our offer, that's the most important page we have. Come on now. Writing "free forever" isn't something some rogue marketing intern does, this is a core positioning decision and something you'd absolutely be part of, if not leading, as the founder.
What are you arguing about? People send you web archive links and you're still stubborn enough to say that it wasn't the case. Shame to even see you here, just shows what kind of company you are from the inside.
