I think you should give me a credit for all the income I lost due to this outage. Who authorized a change to the core infrastructure during the period of the year when your customers make the most income? Seriously, this is a management failure at the highest levels of decision-making. We don't make any changes to our server infrastructure/stack during the busiest time of the year, and neither should you. If there were an alternative to Cloudflare, I'd leave your service and move my systems elsewhere.