That doesn’t say anything about pushing people away from using products with AI though. People are enormously negative about the effects of social media, and yet social media use is incredibly pervasive and sticky.
Researchers have found that including the words “artificial intelligence” in product marketing is a major turn-off for consumers, suggesting a growing backlash and disillusionment with the tech — and that startups trying to cram “AI” into their product are actually making a grave error.
My point is that what people say and what people do are not the same thing. It may sound self-explanatory that if people don’t trust AI, they will avoid AI products, but I’m interested in data proving this. Self-reported attitudes regarding AI are not the same as customers actively avoiding products using AI.
I agree with your observation re. what people say/do. However, you know just as well as I do, that there's never studies/data of people avoiding stuff. How would you even go about proving a negative? So, let's turn this around: can you show me data that confirms people are enthusiastic to buy AI enhanced things? Data that confirm people's widespread acceptance and/or even preference of AI enhanced commodities?
There is no need for us random civilians to know the truth of these matters. Employees inside the company can see analytics that show whether the features are working or not.
