It just lends more credibility to the "this is just a mgrunin sockpuppet" hypothesis elsewhere in this thread. No way in an 8 person company, you "don't have the ability" to talk to one of them.

I'm guessing it's someone just spreading FUD, for whatever reason. I don't know that it's mgrunin, but they probably just imagined the company being some monolith that is actually quite small.

That's also an incredibly unprofessional response that completely throws their company under the bus, which I have a hard time believing anyone who isn't a complete moron would do. Seems quite convenient that it fits the poster's narrative perfectly.

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Edit: after doing a bit more digging, mcgrunin has been very respectful toward the CEO of coinbase after his mishap. So let's not go libeling people needlessly.

https://news.ycombinator.com/item?id=6933058

The rest of his comment history is the same.

Surprisingly this is word for word the response I got from customer support. Rees from Coinbase reached out to me after this post and they've resolved 1 of the 2 transaction problems. I'm still missing bitcoins.

They will get you the bitcoins (I got mine yesterday afternoon after a promised Friday delivery) the question will be at what price they give them to you.

What are you guys talking about. This is my first and only YC account that I created yesterday. What is my reasoning behind creating a shill account? If you read my responses in my own thread, you'll see that I thanked Brian for resolving the issues the proper way.

Mgrunin, don't take some of these comments too seriously. I know it's really frustrating to read comments that jump to absurd conclusions about yourself without having done any research. Especially when they're firing at someone they don't know. Not all of us on HN are like this though.

I think the comment by `seobeaver` on the other thread is what threw off a lot of people because it seemed like a needless hero-worship (of sorts). And you explained in the other thread that possibly that user came from one of the forums that you frequent that you posted a link to this discussion on.

I appreciate your comment. I just wanted to clear the air and put an end to that assumption. I know there are a few members here that are annoyed that I utilized HN as a means to my end, but it was my last option before contacting lawyers.

I am happy that Brian was able to resolve my case, but it is frustrating to see others dealing with similar issues here.

This is precisely why I was shocked at this response. Half of my transactional issues have now been resolved with Coinbase, now waiting on the second transaction.